Reliable BPO, Customer Support & Tech Solutions for Growing Businesses
GIYOSYS TECH PVT. LTD. delivers world-class call center, omnichannel customer support, lead generation, back-office data processing, and CRM workflows. We empower startups, enterprises, and local businesses to scale operations efficiently.
Bangalore’s Premier BPO & Tech Outsourcing Partner
GIYOSYS Private Limited is a trusted BPO company in Bangalore providing professional call center, customer support, telecalling, lead generation, back office, data entry, and CRM support services.
With over a decade of experience, our certified team helps growing businesses handle customer interactions, follow-ups, and back-office operations with quality, consistency, and care. As a premier BPO provider in Bangalore, we help startups, local businesses, and expanding companies manage calls, leads, and operational workflows professionally so they can focus on their core product innovation.
Executive Leadership
Guided by dynamic entrepreneurship, strategic governance, public relations, and decades of mission-critical telecommunications and infrastructure mastery.
Meet Leadership Team →
Mr. Suresh Chitrapu
DirectorFounder & Entrepreneur
Mamatha Shivaram
DirectorStrategy & Growth
Mr. Rajasekhar Kotian
DirectorBusiness Dev & PR
Mr. Prakash Nayak
CTO & DirectorTelecom & Tech
Our Core Services
Tailored outsourcing, telecom fibre network infrastructure, and technology solutions engineered to elevate client satisfaction, streamline workflows, and drive measurable business growth.
GIYOSIS Fibre Services
Fibre Deployment for a Connected Future
Comprehensive lifecycle fibre deployment across urban Intracity (Access, Last Mile) and Intercity (NLD Network Designing & Planning) networks with GIS-enabled precision.
Explore DetailsBPO & Call Centre
Inbound customer service, outbound telecalling, query resolution, and appointment setting with trained multilingual operators.
Explore DetailsCustomer Support & CX
Omnichannel help desk handling phone, email, and ticket escalations to maximize Net Promoter Score (NPS) and customer loyalty.
Explore DetailsBack Office & Data
Accurate data entry, document digitization, catalog indexing, verification, and data cleanup with 99.8% precision SLA.
Explore DetailsCRM & Help Desk
End-to-end CRM management across Zoho, Salesforce, and HubSpot. Ticket routing, case tracking, and knowledge base curation.
Explore DetailsDedicated Staff Sourcing
Full-time, vetted offshore resources and virtual executives dedicated solely to your company without recruitment overhead.
Explore DetailsGIS Data Services
Geographic Information System mapping, spatial data conversion, georeferencing, civil survey digitization, and CAD layering.
Explore DetailsLead Generation
Targeted B2B/B2C prospect research, warm cold calling, loan aggregator automation, and sales appointment setting.
Explore DetailsData Annotation
High-precision training dataset labeling for AI/ML models: bounding boxes, polygon segmentation, text NER, and audio tagging.
Explore DetailsIndustries We Empower
Over 10 years of cross-vertical domain mastery delivering compliant, domain-specific outsourcing across diverse sectors.
Banking
Verification & Follow-upEcommerce
Orders & Returns HelpHealth Care
Patient Appointments & RecordsFinance & Accounts
Loan Aggregation & BillingInsurance
Policy Renewal & ClaimsIT & SaaS
Tier 1 & 2 Tech SupportTravel & Hospitality
Booking & Customer CareCivil & Survey
GIS & Spatial CAD MappingEducation
Student Admissions & InquiriesOur Proven 4-Stage Operational Model
Structured execution to ensure zero downtime, rapid team ramp-up, and consistent service delivery.
Scope & Discovery
We evaluate your operational bottlenecks, volume projections, target KPIs, and define strict Service Level Agreements (SLAs).
Talent Sourcing & Training
We assign certified domain agents and conduct thorough SOP voice, process, and security training tailored to your exact workflows.
Pilot & Quality Audit
A controlled roll-out ensures scripts, ticketing paths, and data handling meet strict quality thresholds before full ramp-up.
Full-Scale Execution
Continuous operation with real-time supervisor monitoring, weekly KPI reports, and proactive workflow optimization.