GIYOSIS Fibre Services
GIYOSIS INDIA provides comprehensive fibre deployment services across the entire lifecycle of fibre access and transport networks. Leveraging advanced frameworks and solutions, we deliver efficient rollouts, seamless integration, network optimization, and GIS-enabled planning to meet the dynamic needs of modern connectivity.
INTRACITY NETWORK
Comprehensive OFC solutions for urban connectivity.
- Access Network Rollout
- Last Mile Connectivity
INTERCITY NETWORK
Reliable long-distance connectivity with next-gen fibre solutions.
- NLD Network Designing & Planning
- Long-Haul Optical Transport
Fibre Infrastructure Highlights
- Lifecycle Scope: Turnkey Access & Transport
- Route Planning: GIS-Enabled Geospatial Analysis
- Intracity Coverage: Urban OFC, Access & Last Mile
- Intercity Coverage: NLD Long-Distance Design
- Testing & QA: Multi-Stage OTDR & Power Budgeting
- Domain Leadership: 28+ Years Telecom Engineering
BPO & Call Centre Services
Our call center infrastructure delivers flawless inbound customer care and outbound telecalling campaigns. Staffed with trained voice agents capable of operating across regional and national languages (English, Hindi, Kannada, Tamil, Telugu), we manage customer touchpoints with empathy and speed.
Key Performance Metrics
- Average Speed to Answer (ASA): < 20 Seconds
- First Call Resolution (FCR): > 88%
- Customer Satisfaction (CSAT): 98.5%
- Call Recording Redundancy: Cloud & On-Premise
Customer Support & CX Support
Deliver consistent, pleasant brand experiences across every customer interaction. We handle multi-channel customer inquiries, warranty verification, order fulfillment tracking, return management, and customer retention workflows with strict SLA adherence.
Support Channel Scope
Back Office & Data Management
Eliminate operational data bottlenecks. We provide high-volume data entry, document digitization, OCR verification, eCommerce product catalog management, invoice processing, and financial reconciliation with an industry-leading 99.8% precision rating.
Quality & Data Security Assurance
- Strict Clean-Desk & Non-Disclosure Protocols
- Dual-Verification / Double-Entry QA audits
- Restricted Secure LAN with USB port blocking
- Overnight turnaround batches available
CRM & Help Desk Support
Maximize the ROI of your customer relationship management systems. Our CRM specialists manage case routing, record updates, customer lifecycle stages, and workflow automation across major enterprise platforms.
Supported Platforms
Dedicated Staff Sourcing
Hire skilled, pre-trained full-time professionals based at our Bangalore operational center. You get dedicated talent working exclusively on your processes without any of the legal, administrative, payroll, or IT hardware overhead.
Available Dedicated Profiles
- Voice & Customer Support Associates
- Back-Office & Data Entry Specialists
- B2B Telecallers & Appointment Setters
- GIS & CAD Spatial Mapping Technicians
- Data Annotation & AI Labeling Analysts
GIS Data Services
High-precision Geographic Information System (GIS) spatial data services tailored for civil infrastructure, land surveying, urban planning, and utility networks. Our spatial technicians digitize paper blueprints, process CAD drawings, and build robust spatial databases.
Sectors Benefiting from GIS
Lead Generation & Sales Support
Accelerate your sales pipeline with verified leads and structured appointment setting. We specialize in B2B prospect research, outbound warm calling, and Loan Aggregator automation pipelines that verify and qualify borrower applications rapidly.
The GIYOSYS Lead Engine
- Target Persona Profiling: Precision filtering by geography, industry, and revenue.
- Phone Verification: Direct connection by professional telecallers.
- Need Assessment: Validating budget, authority, and timeline (BANT).
- Direct CRM Push: Immediate routing to your closing team.
Data Annotation Services
Fuel your machine learning algorithms with high-quality, human-in-the-loop labeled data. We deliver high-precision image bounding boxes, polygon segmentation, text named entity recognition (NER), and audio transcription with strict multi-pass QA checks.
Supported Annotation Types
Engagement Models Designed for You
Choose the structure that matches your operational needs, volume predictability, and budget.
Dedicated FTE Team
Full-time dedicated associates working exclusively on your processes during your designated operating hours. Ideal for recurring customer support, telecalling, and ongoing data entry.
- Fixed monthly resource cost
- Direct client coordination
- Dedicated workspace & supervisor
Project & Deliverable Based
Priced on clear milestones, volume units, or specific deliverables. Ideal for GIS mapping digitization, retrospective data cleanup, or defined seasonal lead generation drives.
- Per-unit or milestone billing
- Guaranteed deadline adherence
- Zero ongoing resource overhead
Hybrid SLA Scaling
Core baseline dedicated staff paired with elastic on-demand capacity to handle seasonal surges, holiday promotions, or campaign peaks without hiring risk.
- Rapid scale-up & scale-down
- Strict SLA compliance
- Cost-optimized efficiency